Terms of Participation A + Technical Guidelines
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Exhibitor Shop, Marketing & Services
Design, equip and promote your stand at EXPO REAL.
Exhibitor Shop
Ordering stand equipment and services online
As an exhibitor or co-exhibitor, you can conveniently book all services related to your trade-fair stand online in the EXPO REAL Exhibitor Shop:
- Technical services, stand equipment and related services
- Exhibitor and parking passes as well as vouchers for customers
- Conference rooms, catering and more
The Exhibitor Shop at a glance
This section contains an overview of the most important points in the EXPO REAL Exhibitor Shop.
How do I get access to the Exhibitor Shop?
1. After you confirmed your participation in the trade fair, you receive an e-mail from Messe München with a link to the Exhibitor Shop.
2. If you do not have a Messe München account from the past, click on "New User Registration" and fill in all the relevant fields. After completing the registration, you can log in to the Exhibitor Shop.
3. If you already have a Messe München account, enter your e-mail address and password. If you have forgotten your password, please click on "Forgot Password". Within 15 minutes you will receive an e-mail with a link to set a new password.
Important information on using the Messe München Account in the Exhibitor Shop
- You don't have a Messe München account yet? Please register. You will receive an e-mail with a verification code, which you must confirm within 60 minutes.
- You already have a Messe München account? Please log in with your access data.
- Your previous access data doesn't work? Use the “Forgot password” function or register again if necessary.
Note: Did you last use your Messe München account before April 2024? In this case, a new registration may be necessary due to a system change. This requires a password consisting of at least 12 characters with upper- and lower-case letters, number(s) and special characters.
Do co-exhibitors receive their own account?
Yes, the contact person indicated on the co-exhibitor registration will receive an e-mail with a link to the Exhibitor Shop. After successful registration, the person can log into the store.
However, co-exhibitors do not receive all authorizations in the Exhibitor Shop and can therefore only order some of the products.
Why haven't I received any mail with link?
Only the contact person indicated on the registration form will receive the mail with link to the Exhibitor Shop. If the contact person and thus the person responsible for the Exhibitor Shop has changed, please contact the support.
Where can I find answers to my questions?
You can find many answers to questions in our detailed FAQs. Please check there first to see if your question can be answered. If this is not the case, please contact below.
Exhibitor Shop—Advice & Contact
You have more questions on the Exhibitor Shop? In our FAQ you will find the answers to the most frequently asked questions. Our Exhibitors’ Shop team is also there to help you at any time. You can contact the team at:
Messe München GmbH
- EXPO REAL Exhibitor Shop Support
Service partners
As an exhibitor, you have access to more than 70 tried-and-tested service companies in a wide variety of sectors. From concept development to implementation—our service network has a comprehensive portfolio that includes all the services you need to make your exhibit a success.
Use the Messe München directory: it features filter functions, details about the various services and ways to contact our partners directly in the following sectors:
- Technical services
- Stand equipment
- Stand services
- Logistics
- Catering and events
Stand building & Technical services
When it comes to exhibition booth construction and other technical services for your stand, we are happy to provide you with help and advice. Choose between two competent and reliable partners: meplan, a subsidiary of Messe München, and our service partner EECS.green® – both will support you in all aspects of booth construction for your trade fair presentation.
If you have already commissioned your own stand builder, you can also book all relevant services individually in our Exhibitor Shop. Messe München's Exhibitor Technical Service (TAS) is your contact for technical orders and the approval of stand plans, as well as for all related questions.
meplan – a subsidiary of Messe München
Impress visitors with your exhibition stand and get them to take a closer look at your company.
meplan, a subsidiary of Messe München, is a competent and reliable partner that supports you in all matters related to stand building.
Whether you prefer a shell scheme or an individual design, meplan helps you with everything you need to plan and build your exhibition stand.
Or select a custom design and discuss your ideas with our stand-building experts.
Please visit meplan.com for further information.
Advice & Contact
If you have any questions regarding stand planning, a request for a concept or a consultation, you can reach meplan by phone or e-mail:
Tel.: +49 89 540-267980
E-mail: service@meplan.de
EECS.green – a service partner of Messe München
Impress visitors and draw attention to your company with an EECS.green® solid wood-Design-Expo-System made of Oak.
Whether a single or double storey stand, EECS.green® exhibition stands are characterised by their high quality and appearance.
The architecture is defined by clear lines and welcomes trade fair guests to visit and linger.
EECS.greens® will oversee the planning and construction of your exhibition stand for you from the first enquiry to the last day of the trade fair.
EECS.green’s® vision of a sustainable corporate philosophy goes hand in hand with a regional production facility in Manching, Bavaria and the upcycling of prints into bags / backpacks in collaboration with the German Caritas Association as part of the “tag.werk” project.
For further information please visit www.eecs.green
Customer support & contact
If you have any questions about your exhibition stand planning, a request for a concept or a consultation, please contact the EECS.green® team by phone or e-mail:
Tel.: +43(0)1 310 94 00 10
E-Mail: office@eecs.green
Technical guidelines, applications and leaflets
Further important information for exhibitors can be found in the Exhibitor Shop under "Leaflets / Applications / Important Information".
Technical services—Advice & Contact
For technical orders and questions, as well as the approval of stand plans, please contact our colleagues at the Exhibitor Technical Services (TAS):
Messe München GmbH
- Exhibitor Technical Services (TAS), Department 4
Security services
Munich is considered the safest major city in Germany. Our exhibition grounds also meet the highest security standards. In close coordination with the police and authorities, we take comprehensive measures to ensure your safety.
Further information on security at the exhibition grounds
Emergency numbers
- Security centre (24 hours): +49 89 949-24555
- Medical service on the exhibition grounds: +49 89 949-28103
- Emergency call—rescue service / emergency doctor (24 hours): 112
- Emergency call—fire brigade (24 hours): 112
- Emergency call—police (24 hours): 110
- Police Station 25 Trudering / Riem (24 hours): +49 89 45187-0
Medical service/ First aid
The medical service will be on site from set-up to dismantling for the entire duration of the fair. Depending on hall occupancy, the first-aid stations are located at the West and East entrances and north of Hall C4. The paramedics and doctors take care of minor and major medical emergencies and are supported by the public rescue service if necessary.
Photography, filming and video recording
All information on this topic can be found here:
Surveillance
In accordance with the Technical Guidelines, Item 2.6, Messe München or the security and security service authorised by it for the exhibition grounds will provide guards at the gates and on the exhibition grounds.
However, we cannot guarantee complete surveillance and control of the exhibition grounds. If necessary, the exhibitor must organise the guarding of the stand, the exhibition goods and other objects on the stand himself.
Appropriate stand security can be ordered via the Exhibitor Shop. We would like to point out that during the construction and dismantling periods there are increased risks for the exhibition goods and other items brought in.
Night work permit
A night work permit is always required outside the communicated set-up or dismantling times and outside exhibitor opening hours.
The night work permit can only be purchased on site from the Security service (cash or card).
All information on this topic can be found here:
Security—Advice & Contact
Our colleagues at Security will be happy to assist you:
Messe München GmbH
- Security
Marketing services
Promote your company effectively before, during and after the trade fair by taking advantage of the exciting range of marketing services we have on offer at EXPO REAL, e.g.:
- Your entry in the EXPO REAL Exhibitor Directory and Visitor Guide
- Press services
- Conference and meeting rooms
- Marketing material
Advice & Contacts
Senad Kabashi will answer any questions you may have about advertising space on the exhibition grounds.
Our official partner jl.medien is on hand to provide help and advice regarding booking your entries, advertisements and business profiles in the official EXPO REAL trade fair directories.
For all other questions please contact the EXPO REAL management team.
Senad Kabashi
- Media Sales
jl.medien GmbH
- EXPO REAL Media Services
Marketing material for exhibitors, speakers, participants and CareerDay
Use our marketing material to promote your participation at EXPO REAL. In addition to the general marketing materials, we also provide you with customizable materials to which you can add your personal touch.
Conference and meeting rooms
Get an overview of the conference and meeting rooms of the EXPO REAL. You can now also stream your events, such as press conferences, digitally in our studio.
Important: Bookings of conference & meeting rooms are only available for exhibitors of the EXPO REAL and Transform & Beyond by EXPO REAL via the Exhibitor Shop from mid-June.
Lead management tools - the state-of-the-art solution for digital visitor registration at the trade fair booth
Capture your visitors at your booth with only one scan—and gain valuable advantages!