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Frequently asked questions

Here, you find the answers to frequently asked questions about EXPO REAL.

Measures relating to the safety and hygiene concept (last updated June 26, 2020)

On the trade fair site
Thanks to admission control via the turnstiles, we know at all times how many people are on the event site. This is the basis for ensuring that the minimum distance of 1.5 meters is maintained.

At trade fair stands
Due to the requirement to wear a mouth and nose cover, the number of visitors to the stand is not limited. If the infection rate continues to fall, masks may be removed at tables at trade fair stands provided that the minimum distance of 1.5 meters can be maintained safely. Before trade fairs and congresses open again in September, careful checks will be carried out to determine whether and to what extent masks still need to be worn.

On public transport
For visitors arriving by public transport, the current rules regarding local public transport apply.

At hubs
At known hubs such as the entrance area or cloakroom where lines can occur and large numbers of visitors congregate, special rules will apply, and the floor will be marked accordingly. Employees will also receive infection protection training.

In forum areas
The minimum distance of 1.5 meters applies in forum and conference areas. Measures such as access control and suitable seating etc. will ensure that the minimum distance can be maintained.

Ventilation
Messe München has its own ventilation concept. Our halls and the ICM - Internationales Congress Center München are equipped with modern ventilation systems which maximize the supply of fresh air and allow incoming and outgoing air to be separated.

Mouth and nose cover – indoor areas
At the moment, a mask covering the mouth and nose must be worn in all indoor areas on the trade fair site, regardless of whether the minimum distance can be maintained. Trade fair participants who do not have their own mask will be provided with one. Before trade fairs and congresses open again in September, careful checks will be carried out to determine whether and to what extent masks still need to be worn.

Mouth and nose cover – outdoor areas
If the minimum distance of 1.5 meters cannot be maintained, a mask must be worn in outdoor areas on the trade fair site, e.g. the atrium.

Mouth and nose cover – at trade fair stands
If the infection rate continues to fall, masks may be removed at tables at trade fair stands provided that the minimum distance of 1.5 meters can be maintained safely. In this case, the exhibitor must collect separately the contact details of anyone who takes part in a conversation. Before trade fairs and congresses open again in September, careful checks will be carried out to determine whether and to what extent masks still need to be worn.

Hygiene at trade fair stands
The exhibitor must name a person present at the stand as a contact person for ensuring compliance with the hygiene and clearance rules, such as the disinfection of useful areas. Exhibitors are required to maintain regular hygiene, e.g. of exhibits. Our service partners offer support here.

Sanitary areas and cleaning
Our sanitary facilities will be cleaned at regular intervals. Hand washing and disinfection facilities with adequate distancing are provided.

Disinfectant dispensers and cleaning
Disinfectant dispensers will be provided at all key locations on the site. Surfaces which are touched regularly (e.g. counters, tables, handrails) will be cleaned more often.

Doors
All doors with the exception of fire doors will be kept open at all times in order to reduce contact with surfaces.

Traceability in the event of an infection
By purchasing a ticket online or using their exhibitor or service partner pass, all participants have registered in advance in order to receive their access authorization. This way, we can ensure that Messe München can identify contact persons quickly in the event of a coronavirus infection.

Tracking at trade fair stands
If the infection rate continues to fall, the mouth and nose cover can be removed at exhibition stands at the table. In this case, the exhibitor must record the contact details and the presence at the stand of the contact person separately. The exhibitor is free to decide how this registration is carried out: Either with a digital registration tool of their own or with a lead tracking solution that Messe München makes available to its exhibitors free of charge. Alternatively, the data can be entered manually, e.g. using a list or business card.

Catering
In catering areas, the general rules for Bavarian catering establishments apply.

Catering at trade fair stands
Catering at trade fair stands is allowed. The rules for Bavarian catering establishments apply – our service partners are familiar with these.

Stand construction
There are no mandatory requirements for stand construction. Due to the basic requirement to wear a mouth-and-nose cover, there are no conditions regarding the maximum number of persons on the stand. However, the general distance rules do apply. These should be considered during stand construction, e.g. when planning meeting rooms or tables. In this case, care should be taken to ensure that the minimum distance of 1.5 meters is maintained and that it is possible to remove the mouth-nose cover. For the catering area at the exhibition stand, the basic requirements for catering must be met, e.g. spitting protection at serving points.

Parking
Messe München has a parking concept with enough parking spaces. Thanks to big events, we are experienced in organizing increased traffic.

Medical care
The medical service is constantly present at events—from setup throughout the entire trade show and stand dismantling period. The first-aid stations are located in the main entrances West and East, as well as in Hall C4, depending on hall occupancy. Paramedics and physicians will treat medical emergencies directly on the spot. If necessary, the public rescue service (ambulance) is called in to provide assistance. There is also a hygiene official on site.

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